FAQs

  • What is Califas Supply Company return requirements?
    • If you discover a manufacturing defect, Califas Supply Company will replace the item at their discretion and in accordance with local law. Returns must be accompanied by an acceptable proof of purchase. The item MUST be in brand new condition and has never been used, installed or damaged in any way. The product is only eligible for a refund if it was delivered within the last (7) days with a 15% restocking fee. The shipping charges that are incurred with the purchase and return on the product are non-refundable. Knucklehead Motor Co is not responsible if the item is damaged during transit, you will need to file the claim with the shipping carrier. Lastly, refunds or exchanges will not be completed until the original product is received and inspected with original proof of purchase.
    • Returns may be requested via email or phone
      E: admin@califas.co.nz
      P: 022 099 0812
  • Disclaimer
    • Due to extreme weather conditions the finish on items could potentially be at risk of rusting. E.g. areas with a lot of humidity and/or rain or located near beaches, are more likely to rust if not taken care of properly by wiping down items with appropriate products.
    • During installation, if the brake and clutch are not properly laid down, the fluids could potentially leak/drip onto the product and also cause paint or chrome to either discolour, chip, or bubble.